At Vinyl Fever, we want you to be completely satisfied with your purchase. That’s why we offer a hassle-free return and exchange policy to ensure peace of mind with every order.

Return/Exchange Period

We accept returns within 7 days of purchase. If 7 days have passed since you received your order, unfortunately, we won’t be able to offer a refund or exchange.

Eligibility for Returns/Exchanges

We always encourage exchanges first to ensure you receive the correct item.

To be eligible for a return or exchange, the item must:

1. Be unused and in its original packaging.
2. Be in the same condition as when received.

Returns are accepted only for valid reasons, such as receiving a defective or incorrect item.
🚫 Damaged products caused by customer mishandling are not eligible for returns or exchanges.

Shipping Costs

  • For returns, shipping costs are the responsibility of the customer.
  • If you received a damaged or incorrect item, we will cover the return shipping fees.

In such cases, please contact us through our Contact Us form on our website, and we will assist you with the process.

Refund Process

Once we receive the returned item, we will inspect it to ensure it meets our return/exchange conditions.

  • If approved, the refund will be processed within 5-7 business days to your original payment method.
  • If the item is not in its original condition or shows signs of wear or damage, a partial refund may be issued at our discretion.

Contact Us

For any return or exchange inquiries, please visit our Contact Us page on our website and fill out the form with your details and concern. Our support team will assist you as soon as possible.

Thank you for choosing Vinyl Fever! We appreciate your trust and look forward to serving you again.