Shipping Policy
- Home
- Shipping Policy
At Vinyl Fever, we are dedicated to providing a seamless shopping experience, ensuring that your orders are processed and delivered in a timely and secure manner. Our shipping policy is designed to offer free and reliable shipping options, with expedited choices for those who need their items sooner.
Free Standard Shipping
We proudly offer free shipping on all orders within the United States. All orders will be fulfilled through MCF (Multi-Channel Fulfillment) and shipped via FedEx Ground or USPS, depending on your location and the size of the package. We take great care in packing each item to ensure it arrives in perfect condition.
Estimated Delivery Times
- Standard shipping typically takes 3-7 business days.
- Please note that delivery times may vary depending on your location and carrier delays, especially during peak seasons.
- Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your package.
- If you have not received tracking information within 3 business days of placing your order, please reach out to us through our Contact Us form on our website.
Expedited Shipping Options
Need your order faster? We offer priority shipping for a flat rate of $9.
- Priority shipping generally arrives within 1-3 business days, depending on the destination.
- Please note that processing times still apply, so allow up to 48 hours for your order to be processed before shipment.
If you choose priority shipping at checkout, the additional fee will be added to your total.
International Shipping
At this time, we only ship within the United States. However, we are actively working on expanding our shipping services internationally. Stay tuned for updates!
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we gladly accept returns within 30 days of receiving your item.
- Returns must be for a valid reason, such as receiving the wrong item or a defect in the product.
- Unless the return is due to an error on our part (e.g., incorrect item or damaged product), the customer is responsible for return shipping costs.
- If the issue is on our end, we will provide a pre-paid return shipping label to make the process hassle-free.
Contact Us
For any questions or concerns about shipping or your order, please visit our Contact Us page on our website and fill out the form with your details and inquiry. Our customer support team will get back to you as soon as possible to assist you.
We appreciate your support and look forward to providing you with the best shopping experience at Vinyl Fever!